Before you set up your sales reps to use Inbox features, confirm that your email server, application, and accounts, meet the system requirements.
Required Editions
| Available in: Lightning Experience |
| Available in: Unlimited, Einstein 1 Sales, and Agentforce 1 Sales Editions. Available for an extra cost in Professional and Enterprise Editions. |
Outlook Integration with Inbox
Users with an Inbox license have access to Inbox features in the Outlook integration. The system requirements are the same as for Outlook integration without Inbox features enabled.
Gmail Integration with Inbox
Users with an Inbox license have access to Inbox features in the Gmail integration. The system requirements are the same as for the Gmail integration without Inbox features enabled.
Inbox Features in Email from Lightning Experience Desktop
Users with an Inbox license have access to some Inbox productivity features, such as scheduling emails to send later, from Lightning Experience desktop. The system requirements are the same as for your email setup in Lightning Experience.