Considerations for Localizing In-App Guidance

In Translation Workbench, you can localize prompts and walkthroughs for international users, but some considerations apply.

Objects

On the Translate page in Translation Workbench, select Prompt or Prompt Version from the Setup Component dropdown.

Images

If you’re translating a prompt that includes an image, Translation Workbench supports only images added by URL. Ideally, use images that are appropriate in any language and don’t require localization. To replace an image in the prompt’s original language with a localized image, specify a unique URL to a localized image.

In-App Guidance Builder

If you added translated labels, images, or videos for a prompt, the original language continues to appear in these cases.

  • When you edit the prompt in In-App Guidance Builder
  • When you preview the prompt from the In-App Guidance page in Setup

To see translated labels you added, test the prompt from the In-App Guidance page in Setup.