How Skills Work in Salesforce in Claude (Beta)

Learn how skills automatically match your requests to the right action in Salesforce in Claude.

Required Editions

Available in: Lightning Experience, Salesforce Classic, and the Salesforce mobile app
Available in: Enterprise, Performance, Unlimited, and Developer Editions
Requires Claude Enterprise
Note
Note Salesforce in Claude is a pilot or beta service that is subject to the Beta Services Terms at Agreements - Salesforce.com or a written Unified Pilot Agreement if executed by Customer, and applicable terms in the Product Terms Directory. Use of this pilot or beta service is at the Customer's sole discretion.

Skills are pre-built prompts that specify exactly what data to pull and what action to take. Claude automatically matches requests to the right skill, so you don't need to know a skill's name or invoke it directly. For example, asking "Prep me for my Acme call tomorrow" triggers See Account Context. You can also invoke a specific skill directly by using "/" followed by the skill ID.

Note
Note During this beta, most skills are read-only or limited to drafts for your review. HSeveral skills also support direct record create and update functionality when users are given access via the Salesforce MCP server settings. For details and a complete list of skill capabilities, see Salesforce in Claude Skills Reference (Beta).

Haven't set up your workspace yet? See Configure Your Workspace in Salesforce in Claude.