Assign the Forecast Manager Role

The forecasts hierarchy determines how forecasts roll up within your Salesforce org and who can view and adjust them. The forecast hierarchy is based on the user role hierarchy.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Unlimited with Sales, and in Agentforce 1 Sales Edition

To make sure everyone can see their forecasts:

  1. Set up your user role hierarchy.
  2. Assign a forecast manager to the top level of the forecast hierarchy.
  3. Verify that each manager with subordinates is designated as a forecast manager.