Create an enhanced letterhead that you can associate with a Lightning email template.
Required Editions
| Available in: Lightning Experience |
| Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To create enhanced letterheads | Modify All Data |
| To update enhanced letterheads | Modify All Data |
Keep these things in mind as you design and create enhanced letterheads.
- The Email Template Builder doesn’t support Enhanced letterheads.
- Enhanced letterheads are public by default. Any standard user who has access to Lightning email templates can add an enhanced letterhead to their template from the template record home.
- You can share a Lightning email template with an associated enhanced letterhead with a portal user. When the portal user inserts the template into an email, the user can see, but not edit, the enhanced letterhead content.
- Letterheads don’t show in emails when viewed in Outlook desktop. Only the template content shows.
- The compose window preview may not accurately reflect the final email appearance.
- From the App Launcher open Enhanced Letterheads.
- Click New.
- Name the enhanced letterhead.
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Add content to the header, footer, or both.
Click the Merge icon and use the merge picker to insert merge fields. Only global merge fields are available. Users with a Communities license can also use Sender’s Brand merge fields.To add HTML code, click the Source icon.To add graphics, click the Images icon. Copying and pasting images isn’t supported.
- Save your changes.
To use the enhanced letterhead, associate it with a Lightning email template that uses the Handlebars Merge Language.
Note You can edit the header and footer in the Cases email composer.