Enablement admins add a Feedback Request exercise to a program and specify that users
receive feedback from Einstein. When a user is assigned a program with Einstein Coach, they submit
a recording for feedback based on the scenario selected.
Required Editions
| Available in: Lightning Experience |
| Available with Einstein for Sales with an Enablement add-on in Performance and
Unlimited Editions and for an extra cost in Enterprise
Edition
|
| User Permissions Needed |
| To create Enablement programs with Einstein Coach: |
Use Einstein Coach
AND
Use Conversation Insights for
Sales
AND
Prompt Template User default permission set
AND
Design
and Deliver Enablement Programs
|
- Add a Feedback Request exercise to a program.
- Select Einstein Coach as the feedback method.
Receive Feedback on a Sales Pitch is the only supported scenario and is select by
default.
- Add a title and description that clearly explains the task of the Enablement user. Consider
being specific about what product or solution you want them to practice a pitch for.
- Save your changes.
