Send email from Salesforce using the Salesforce servers. No need to integrate with an
external email service. This a great approach if you’re using Salesforce Classic, need bounce management, or aren’t using Gmail™
or Office 365™ with Lightning Experience.
Required Editions
| Available in: Salesforce Classic and
Lightning Experience |
| Available in: All editions |
- Considerations for Setting Up Send through Salesforce
Review a few details before setting up Send through Salesforce, including information about bounce management and spam.
- Set Up Send Email Through Salesforce
Follow these steps for setting up Send through Salesforce, including details for companies that do and don’t own a domain.
- Improve Deliverability of Emails Sent from Salesforce
Email deliverability is the likelihood of a company’s or individual’s email reaching its intended recipient. To improve the deliverability of email you send through Salesforce, we offer several settings and compliance options.
- Email Logs
Request an email log to investigate the delivery of sent through Salesforce within the last 30 days. Email logs contain delivery information for each message, including the sender and recipient, date and time, delivery, and any associated error codes. Email logs serve as a troubleshooting tool, but occasional limits on data availability make them unsuitable for audit, compliance, or legal evidence.
