Which Option for Sending Email from Salesforce Is Best for Your
Organization?
There are several options that let your users send email right from Salesforce. These options depend on whether your
organization uses Lightning Experience, whether your company
owns an email domain, and which email application your company uses.
Required Editions
| Available in: Lightning Experience and Salesforce Classic |
| Available in: Essentials, Professional, Enterprise,
Performance, Unlimited, and Developer Editions
|
Use this flowchart to figure out which option for sending email from Salesforce is right for
your org. It all starts with whether you use Lightning Experience or not.
*If your email addresses end in @aol.com, @yahoo.com, and @gmail.com and you want to use Email
Relay, you need to register for your own domain. This is due to the Domain-based Message
Authentication, Reporting & Conformance (DMARC) policy at Gmail, AOL™, and Yahoo™. Learn More
