Considerations for Setting Up Organization-Wide Email
Footers
Before creating organization-wide footers for users in your Salesforce org, review a few details, including
information about encoding and defaults.
Required Editions
| Available in: Salesforce Classic and Lightning Experience |
| Available in: All Editions |
- Footers are text only. HTML tags aren't rendered.
- You can choose one default footer for single email and one for mass email or list email.
These defaults are used when no footer matches an outgoing email's encoding.
- The maximum size of a footer is 32 KB.
- Encoding
- In Lightning Experience, the footers are sent in the user’s encoding setting.
- In Salesforce Classic, the Email encoding field lets you determine
which emails the footer appears on. For each encoding, you can have one active single email
footer and one active mass email footer.
