Anyone who can send an email can insert a public email template when composing an email.
Required Editions
| Available in: Lightning Experience for email templates created in Email Template Builder and Email Content Builder |
| Available in: Professional, Enterprise, Unlimited, Performance, and Developer Editions. |
| Available in: Account Engagement Lightning App for all Account Engagement editions |
| User Permissions Needed | |
|---|---|
| To send email: | Send Email permission and access to the record the email is sent from |
To create an Email Template Builder template, see Create and Edit Email Templates in Email Template Builder and Guidelines for Using Email Template Builder
- Start an email or list email.
- In the email composer, click the Template icon.
- Choose an Email Template Builder template.