Be aware of these considerations when replying to emails in Lightning
Experience.
Required Editions
| Available in: Lightning Experience |
| Available in: Essentials, Professional, Enterprise,
Performance, Unlimited, and Developer editions
|
When you’re responding to an email with multiple recipients, your choice between Reply and
Reply All determines the addresses included in your response.
- Reply: Sends your email only to the original recipient in the To
field. All other recipients in the CC and BCC fields are excluded from your response.
- Reply All: Sends your email to the original sender and all the
addresses listed in the To, CC, and BCC fields.