Customize Salesforce to handle your internal order management process.
Required Editions
| Available in: both Salesforce Classic and Lightning Experience |
| Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To modify order settings: | Customize Application |
Specify the following order settings from the Order Settings page in Setup.
- Enable Orders
To let your sales team track and manage customer requests for products or services, enable orders. - Enable Negative Quantities for Order Products
To let your sales team add order products with quantities of less than zero, enable negative quantities. - Enable Reduction Orders
To let your sales team process returns or reductions on activated orders (Salesforce Classic only), enable reduction orders in Salesforce. - Enable Zero Quantity Orders
To let your sales team add order products with quantities of zero, enable zero quantities. - Enable Orders Without Price Books
To let your sales teams use orders in Salesforce while managing products and price books in an external platform, enable orders without price books.