Private contacts are contacts that aren’t associated with an account. To give your users
the ability to create private contacts, adjust your contact page layouts so the Account
Name field isn’t required.
Required Editions
| Available in: both Salesforce Classic and Lightning
Experience |
| Available in: all editions |
| User Permissions Needed |
| To customize page layouts: |
Customize Application |
| To view page layouts: |
View Setup and Configuration |
Contacts that aren’t associated with an account are always private, regardless of your
organization’s sharing model. Before allowing private contacts, consider the downside: they're
easy to forget because they're hidden from all users except their owner and your Salesforce
admin.
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From the object management settings for contacts, go to Page Layouts.
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Select the layout you want to edit.
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Find the Account Name field on the layout and hover over it. Then,
click the wrench icon to show the field properties.
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Deselect the Required checkbox.
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Confirm your changes.
