Turn On Contact Intelligence View

To let your users view contact activities, take action, and update records, all in one place, turn on the Contact Intelligence View.

Required Editions

Available in: Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To set up contacts: Modify Application
Tip
Tip Check out this feature in Salesforce Go! Find a guided setup experience, explore more content, discover related features, and monitor feature usage. See Discover and Set Up Features With Salesforce Go.
  1. From Setup, enter Contact Intelligence View in the Quick Find box, then select Contact Intelligence View Setup.
  2. Turn on Contact Intelligence View.
  3. Add the Intelligence View button to your Contact List View button layout.
  4. To get the most out of Contact Intelligence View, turn on Einstein Activity Capture.