Skills allow users to share information about their professional expertise. With skills, users can discover, collaborate with, and endorse others based on their knowledge.
Required Editions
| Available in: Salesforce Classic |
|
WDC is available for existing WDC customers in Professional Edition, Enterprise Edition, Performance Edition, Unlimited Edition, and Developer Edition. |
Important Starting in Spring ’22, WDC isn’t available to new
Salesforce customers. For existing customers, WDC features and records from Badges, Skills, and
Thanks aren’t affected and will remain available in the application beyond Spring ’22. WDC
Goals, Coaching, Feedback, Performance, and Rewards features won’t appear in the application
anymore, and records created previously will no longer be accessible.
Note On May 1, 2020, we rebranded this suite. It's now called
WDC.
The Skills feature makes it easier to identify experts in different areas. Users can add or remove skills on their Chatter profile page or on record detail pages, and other users can endorse those skills. Use the global search bar to search for experts with specific skills.
- Add a Skill Via Record Detail Pages
Add skills to share your professional expertise. - Remove a Skill Via Record Detail Pages
Remove a skill if it no longer applies. - Endorse a Skill Via Record Detail Pages
Endorse a user’s skill to promote their expertise in a specific area.