Activity Timeline

In Lightning Experience, records don’t show the Open Activities and Activity History related lists. Instead, track your activities in the activity timeline. The activity timeline is supported for accounts, cases, claims, contacts, contracts, insurance policies, leads, opportunities, voice calls, and activity-enabled custom objects.

Required Editions

Available in Lightning Experience in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions

Activity Timeline Customization Considerations
Explore the changes that you can make to the activity timeline.
Activity Timeline Settings Filters
Use the filters on the activity timeline to narrow down what’s visible, focus on what’s important, and find what you’re looking for.
Sorting in the Activity Timeline
Both upcoming and overdue activities and past activities can have different sort orders.
What Are the Differences Between Activity Timeline and Activity History?
When you view the activities related to a contact, lead, or person account, keep in mind how the activity timeline and the activity history view differ.