Disable the Access Activities permission so users, such as guest users in Experience Builder sites, don’t have access to any tasks, events, and emails. That way, your reps and agents can be sure that their work remains private.
Required Editions
| Available in: Salesforce Classic, Lightning Experience, and all versions of the Salesforce mobile app |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions and in all editions that allow profile changes. |
| User Permissions Needed | |
|---|---|
| To disable activity access: | Customize Application and Modify All Data |
| To access tasks, events, calendar, and email: | Access Activities |
This change also applies to Experience Builder sites and Salesforce Tabs + Visualforce sites, accessed through Lightning Experience, all versions of the Salesforce mobile app, and Salesforce Classic. Digital Experiences are available in Enterprise, Performance, Unlimited, and Developer editions.
- From Setup, enter Permission Sets in the Quick Find box, then select Permission Sets.
- Select or create a permission set, and then open System Permissions.
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Based on your user license, update the permission set.
Note Some licenses don’t allow permission set changes for this permission. - Verify that all the users you'd like to have access to activities have the Access Activities permission enabled on their profile.
When you disable the Access Activities permission, users also can’t see or create events on calendars.
Guest users have access to emails in these circumstances:
- Enhanced Email is enabled and the Access Activities permission is enabled on their profile
- Email-to-Case is enabled and the user has read access to cases
The Access Activities permission doesn’t change user access to Email-to-Case emails. Emails associated with cases that a user has access to appear in the case feed and the case’s email related list.