With shared activities, users can relate up to 50 contacts (but only 1 lead) to an event or a task.
Required Editions
| Available in Lightning Experience and Salesforce Classic |
| Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To enable shared activities: | Customize Application |
- From Setup, enter Activity Settings in the Quick Find box, then select Activity Settings.
- Select Allow users to relate multiple contacts to events and tasks.
- Click Submit.
- To show related contacts on event and task detail pages, ensure that the Name related list is included on event and task page layouts. The items in the Name related list aren’t fields, so they don’t adhere to field-level security settings.
After enablement, it can take up to 48 hours for shared activities to be ready. During this process, sales reps can continue working with events and tasks. The Activity Settings page in Setup displays messages about the status and what to do if the process doesn’t finish.