Prepare Business Accounts to Be Converted to Person Accounts

Review the required conditions to convert accounts or contacts to person accounts.

  • Each account must have one contact. It can’t have more than one.
  • The account and contact must have the same record owner.
  • The account and contact must have the same currency values.
  • The Parent Account field on the Account must be blank.
  • The Reports To field on the Contact must be blank.
  • The Account isn’t set as a Parent Account for any other accounts.
  • The Contact isn’t set as a Reports To on any other contacts.
  • For portal enabled business accounts, Account.IsCustomerPortal is set to False.