Real-Time Offer Management

Create more relevant promotions and customize how they are adjudicated with personalized targets. Add flexible promotion stacking rules, earlier coupon validation, and create custom eligibility logic around your own business logic instead of a standard template by using tabular rules based promotions. Turn a campaign brief into a fully drafted offer or promotion in minutes with Agentforce and show offers directly into your own mobile app with the Mobile SDK. Set up offer communication content once and update automatically across SMS, push notifications, and WhatsApp. Give your partners and community users the guided tools to build and manage their own promotions and offers.

• Global Promotions Management
  Tailor every promotion to how each customer actually shops, instead of applying the same discount to everyone. Get granular control on how multiple promotions combine on a single order, so shoppers get compelling deals without unintended discount stacking. Build promotions around your own business logic instead of fitting into a standard template.
• Offer Management
  Turn a campaign brief into a fully drafted offer or promotion in minutes, complete with rules and rewards ready for your review. Put those personalized offers directly into your own mobile app, so customers see them wherever they're already shopping. Set up your messaging once and let updates carry automatically across SMS, push, and WhatsApp. Give your partners and community users the same guided tools to build and manage their own promotions and offers.