Create member currency records only when members first engage with the program by earning or spending points. Instead of creating a record at enrollment, Loyalty Management creates it on the first credit transaction. If you turn on negative point balances and member currency records don’t exist, Loyalty Management creates a record on the first debit transaction. This approach reduces storage consumption and improves database performance without affecting member functionality.
Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions with Loyalty Management.
How: In Setup, find and select Loyalty Management Settings. Turn on On-Demand Member Currency Creation.