Save time and maintain consistency by starting a new article from an existing one, copying its fields and attached files. Instead of recreating an article from scratch, you start from a proven structure and tailor it for a new context, product, or audience.
Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions with the Knowledge add-on license.
How: Open a Knowledge article and click Clone. In the Clone Article dialog, set the title and URL name, choose whether to include attached files with Copy attached files, and select fields to copy under Article Fields.