Use the new invocable actions in Agentforce Health (formerly Health Cloud).
- Get available appointment slots for healthcare providers or assets based on specified criteria
- Use the new GetAppointmentSlots action.
- Parse the JSON response from the Parse Conversation Inquiries prompt template into a conversation summary
- Use the new ParseConversationResponse action.
- Return a JSON array of identity verification field descriptors that an Agentforce agent uses to collect caller answers
- Use the new SerializeVerificationContext action.
- Validate caller-provided answers against the active identity verification session
- Use the new ValidateIdVerifAnswers action.