See what’s new in Field Service to help your team deliver on performance and customer service.
- Field Service Patch Notes
View the patch updates for Field Service desktop and mobile applications. - Agentforce for Field Service
Discover innovative Agentforce features to help your teams deliver exceptional field service. - Field Service Customer Engagement
Enhance and elevate your customer interactions with several new features. - Field Service Mobile
Explore what’s new in Field Service mobile, designed to help mobile workers provide outstanding service. - Field Service Operations
Streamline, extend, and customize your Field Service operations with these new additions. - Field Service Scheduling and Optimization
Explore the latest features to help dispatchers create, manage, and optimize your team’s schedule.
Field Service Release Note Changes by Month
We made these additions and changes to published release notes.
October 2026
- Field Service Mobile: Update the Field Service Mobile App to Protect Against Stolen Tokens (Added the week of October 5, 2026)
- Field Service Mobile: Filter Out-of-Stock Products on the Products Consumed Tab (Updated
the week of October 12, 2026)
- Updated the When section to reflect that the feature is available from October and not from August, as previously stated.
- Scheduling Console: Focus on a Single Crew in the Gantt (Added the week of October 12, 2026)
- Scheduling Console: Stay Oriented with Smart Scheduling Console Defaults (Added the week of October 12, 2026)
- Scheduling Console: Spot Holidays Across Territories and Resources with Gantt Visibility (Added the week of October 19, 2026)
- Scheduling Console: Focus Dispatchers on What Matters Most with Color-Coded Appointment Indicators (Added the week of October 19, 2026)
- Scheduling Console: Bundle Service Appointments Directly in the Scheduling Console (Added the week of October 19, 2026)
September 2026
- Agentforce for Field Service: Create a Customer Outreach Scheduling Agent in the New Agentforce Builder (Added the week of September 7, 2026)
- Field Service Mobile: Filter Out-of-Stock Products on the Products Consumed Tab (Updated the
week of September 14, 2026)
- Corrected the short description and How section to accurately describe the Include Out of Stock toggle's behavior on the Products Consumed tab.
- Field Service Mobile: Boost Field Productivity with Native Salesforce Mobile Flows (Updated the week
of September 14, 2026)
- Added a When section noting the phased rollout across the 264 patch release, 264.1, 264.2, and 264.3.
- Field Service Mobile: Keep GIS Data On-Premises with ArcGIS Enterprise Support for Native GIS (Added the week of September 21, 2026)
- Scheduling Console: Visualize Multi-Day Service Appointments with Accurate Work Segments and Utilization (Added the week of September 7, 2026)
- Scheduling Console: Find Resources Faster with Flexible Gantt Filters (Added the week of September 7, 2026)
- Scheduling Console: Reschedule Appointments Faster by Dragging Them Onto the Gantt (Added the week of September 7, 2026)
August 2026
- Field Service Mobile: Filter Out-of-Stock Products on the Products Consumed Tab (Added the week of August 24, 2026)
- Field Service Scheduling Console: Start New Customers on the Scheduling Console (Added the week of August 24, 2026)
- Field Service Scheduling Console: Orchestrate Complex Work Chains Seamlessly in the Scheduling Console (Added the week of August 24, 2026)
- Field Service Scheduling Console: Navigate Long-Term Schedules Effortlessly in the Scheduling Console (Added the week of August 24, 2026)
- Field Service Scheduling Console: Access Actions Easily from the Right-Click Menu (Added the week of August 24, 2026)