Communications

Agentforce helps teams automate quote creation, configuration, and updates at enterprise scale, while Communications Sales Insights brings real-time clarity to pipeline and revenue. Enterprise Sales Management simplifies quote and cart execution with centralized pricing, warning handling, cloning, and multi-site or order automation. For revenue operations, Revenue Cloud for Communications introduces stronger product relationships, coupon controls, term discounts, stackability groups, and new REST APIs. Consumer Sales speeds assisted journeys through delta repricing and direct cart-to-order conversion.

  • Agentforce for Enterprise Quoting
    Automate enterprise quoting with agent-ready actions to create, configure, and update quotes at scale efficiently.
  • Communications Insights
    Get clearer, real-time insight into pipeline and revenue performance across the communications sales lifecycle.
  • Enterprise Sales Management
    Simplify enterprise sales operations with faster, clearer quote and cart workflows. Manage pricing and cart actions from one place and handle warnings and errors with confidence. Automate cloning, multi-site completion logic, and order-conversion tasks using enhanced ESM capabilities and invocable actions.
  • Revenue Cloud for Communications on Salesforce Platform
    Define linear relationship between products and product classifications that persist from quote to asset. Create coupon-based promotions with redemption limits, offer term discounts with commitment periods, and organize promotions into stackability groups to protect profitability. Speed up implementation with automated Salesforce Go, and extend functionality with new Connect REST APIs for managing product relationships and tracking coupon redemptions.

Communications Release Note Changes by Month

We made these additions and changes to published release notes.

September 2026

Enterprise Sales Management

Delete Discounts on Large Enterprise Quotes and Orders