--- schema_version: "1" id: e27ad362f5aec255a7329ec1d0e1059d4cb44a4b6bafe3ef2dfa69810513f9db title: Communications collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_communications_cloud.md canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_communications_cloud.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 3da8ed0e6d838b87e0206a4ab472b61ddb07eaae8d6af86a4d70452874378ff2 description: Agentforce helps teams automate quote creation, configuration, and updates at enterprise scale, while Communications Sales Insights brings real-time clarity to pipeline and revenue. Enterprise Sales Management simplifies quote and cart execution with centralized pricing, warning handling, cloning, and multi-site or order automation. For revenue operations, Revenue Cloud for Communications introduces stronger product relationships, coupon controls, term discounts, stackability groups, and new REST APIs. Consumer Sales speeds assisted journeys through delta repricing and direct cart-to-order conversion. products: - Cross Cloud release: "264" --- # Communications Agentforce helps teams automate quote creation, configuration, and updates at enterprise scale, while Communications Sales Insights brings real-time clarity to pipeline and revenue. Enterprise Sales Management simplifies quote and cart execution with centralized pricing, warning handling, cloning, and multi-site or order automation. For revenue operations, Revenue Cloud for Communications introduces stronger product relationships, coupon controls, term discounts, stackability groups, and new REST APIs. Consumer Sales speeds assisted journeys through delta repricing and direct cart-to-order conversion. - **[Agentforce for Enterprise Quoting](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_enterprise_quote_automation_container.htm&release=264.0.0&type=5)** Automate enterprise quoting with agent-ready actions to create, configure, and update quotes at scale efficiently. - **[Communications Insights](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_communications_insights_container.htm&release=264.0.0&type=5)** Get clearer, real-time insight into pipeline and revenue performance across the communications sales lifecycle. - **[Enterprise Sales Management](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_esm_operations_updates.htm&release=264.0.0&type=5)** Simplify enterprise sales operations with faster, clearer quote and cart workflows. Manage pricing and cart actions from one place and handle warnings and errors with confidence. Automate cloning, multi-site completion logic, and order-conversion tasks using enhanced ESM capabilities and invocable actions. - **[Revenue Cloud for Communications on Salesforce Platform](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_revenue_cloud_for_communications_on_salesforce_platform.htm&release=264.0.0&type=5)** Define linear relationship between products and product classifications that persist from quote to asset. Create coupon-based promotions with redemption limits, offer term discounts with commitment periods, and organize promotions into stackability groups to protect profitability. Speed up implementation with automated Salesforce Go, and extend functionality with new Connect REST APIs for managing product relationships and tracking coupon redemptions. ## Communications Release Note Changes by Month We made these additions and changes to published release notes. ### September 2026 Enterprise Sales Management [Delete Discounts on Large Enterprise Quotes and Orders](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_delete_discounts.htm&release=264.0.0&type=5 "Keep your sales reps working in the cart when they remove a discount from an enterprise quote or order with up to 50,000 line items. For Standard Runtime carts that exceed a configurable line-item threshold, Enterprise Sales Management completes the removal in the background and notifies the rep. Previously, the same action often failed on large carts, which left the discount in place and stalled the deal.") ### October 2026 Enterprise Sales Management [Speed Up Quoting with Product Location and MACD Request PDF Uploads](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_speed_up_quoting_by_pdf_uploads.htm&release=264.0.0&type=5 "Upload Product Location PDFs or move, add, change, and disconnect (MACD) request PDFs to an existing quote in Enterprise Sales Management. Intelligent Document Processing (IDP) extracts row data and matches it to premises, service accounts, and the product catalog. Users then generate Quote Members and Quote Line Items (QLIs) from the matched records.") [Apply Mass Discounts on Large Enterprise Quotes](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_apply_mass_discounts_on_large_quotes.htm&release=264.0.0&type=5 "Process mass discounts on enterprise quotes containing up to 50,000 total line items and over 4,000 root items without system failures. Background processing now handles these large quotes in smaller batches, so you no longer hit the previous limit of about 3,600 root items. Previously, mass discounts failed on quotes with about 4,000 or more root line items when too many root item IDs were processed at once.") [Remove Promotions from Large Quotes Without Timing Out](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_remove_promotions_from_large_quotes.htm&release=264.0.0&type=5 "Keep large enterprise quote sessions responsive when you remove a promotion from a bundle in Enterprise Sales Management. Removal targets only the line items tied to the promotion instead of evaluating every line item in the quote. When a removal affects a large number of line items, the deletion moves to the background automatically and shows an in-progress status and confirmation instead of an unresponsive screen.")