Schedule the appointments, home visits, and inspections that constituents depend on, and get the right worker to each location on time. Constituents book time with case workers and intake officers, and agency employees schedule home visits for inspections, investigations, and case history collection. Dispatchers coordinate employees and contractors from one operations console, and mobile workers record observations and access case data offline at the job site.
- Set Up Workforce Scheduling for Your Entire Workforce
Turn on Workforce Scheduling and configure onsite and field scheduling. Assign access, configure scheduling and optimization policies, and include supported employees, named contractors, and partner workers in scheduling decisions. - Unified Scheduling
Schedule, optimize, and automate onsite and field appointments from shared tools. - Field Scheduling
Schedule, dispatch, and optimize field work like inspections, audits, and in-home visits. - Shift Scheduling
Plan and manage worker shifts and coverage for onsite and field work. - Field App
Give mobile workers an offline-first experience with their schedule and records.