Collaborate with and derive insights from your agents in a sidebar without leaving the page in the Consumer Goods Cloud mobile app on tablet devices. Execute customer visits and simultaneously refer to your agent interaction history to stay informed.
Where: This feature is available in
- Lightning Experience in Enterprise, Unlimited, Einstein 1, and Agentforce 1 editions with Consumer Goods Cloud Retail Execution and Agentforce for Consumer Goods add-on license.
- Consumer Goods Cloud mobile app (tablets only)
How: After setting up Agentforce in the mobile app, enable the Agentforce Sidebar sync setting.
Your users can then restart the mobile app and tap Ask Agent on the app page.
