Enhance Your Partner Experience with Loyalty and PEM Components

Add Loyalty Management and Partner Ecosystem Management components to Partner Central sites. Give partners self-service access to loyalty program details, points, benefits, promotions, and transactions so that they can stay informed and engaged without contacting support.

Where: This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions with Sales.

Why: Add these components to Partner Central sites based on the information that you want to share with your partners.

  • Loyalty Program Details: Displays program information, including eligibility criteria, reward tiers, point accumulation rules, and redemption options.
  • Joint Business Plans Details: Displays shared goals, revenue targets, milestones, and strategies for a joint business plan.
  • Partner Referral Welcome Container: Provides a welcome experience, onboarding context, and next steps for partners who enter the site through a referral link.
  • Tile Menu Wrapper: Arranges tile-based menu items with consistent layout, spacing, and styling.
  • Points Summary: Displays a partner's current loyalty point balance in a visual summary.
  • Benefits Table: Lists the benefits that partners can redeem with their points.
  • Active Promotions Catalogue: Displays promotions that are currently available to partners.
  • Transaction Ledger: Displays a partner's loyalty transaction history.

How: In Experience Builder, drag the Loyalty Management and Partner Ecosystem Management components that you want to use onto a site built with a Partner Central template. Configure the components for your loyalty and referral programs, and then publish the site.