You can now process your payments securely and seamlessly in a WhatsApp conversation with your customer. The Payment Messaging component now supports WhatsApp. Service reps can send secure, direct payment requests to customers. Customers can complete the transaction instantly without leaving the conversation, boosting your conversion, and creating a better customer experience.
Where: This change applies to Enhanced WhatsApp and Unified Conversational Platform (UCP) channels. WhatsApp Payment support is currently available in conversations with customers located in India. View supported editions.
How: For more information on how to process payments in a WhatsApp conversation, see Add WhatsApp Pay.