---
schema_version: "1"
id: e19e6dfdeac197ccba3ee60daa3527ce33459c4d296cadf152bf9d21d92ff19e
title: Process India Payments Seamlessly in WhatsApp Conversations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_messaging_whatsapp_payments_india.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_messaging_whatsapp_payments_india.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b3fd836df7ef81140754f23064b5d16a2748cd04f7e5e6d65d8fa4c3e2526592
description: You can now process your payments securely and seamlessly in a WhatsApp conversation with your customer. The Payment Messaging component now supports WhatsApp. Service reps can send secure, direct payment requests to customers. Customers can complete the transaction instantly without leaving the conversation, boosting your conversion, and creating a better customer experience.
products:
  - Cross Cloud
release: "262"
---
# Process India Payments Seamlessly in WhatsApp Conversations

You can now process your payments securely and seamlessly in a WhatsApp conversation with your customer. The Payment Messaging component now supports WhatsApp. Service reps can send secure, direct payment requests to customers. Customers can complete the transaction instantly without leaving the conversation, boosting your conversion, and creating a better customer experience.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-release-notes-salesforce_release_notes-262-0-0-production-enus/e945111b-3e0a-4011-accc-d5949363bfcc/images/icon_note.png)

Note Salesforce isn't responsible for any payment processes or failures. In case of a payment failure, contact your payment provider to resolve the issue.

**Where:** This change applies to Enhanced WhatsApp and Unified Conversational Platform (UCP) channels. WhatsApp Payment support is currently available in conversations with customers located in India. [View supported editions](https://help.salesforce.com/s/articleView?id=service.messaging_editions.htm&type=5&language=en_US).

**How:** For more information on how to process payments in a WhatsApp conversation, see [Add WhatsApp Pay](https://help.salesforce.com/s/articleView?id=service.messaging_add_whatsapp_pay.htm&language=en_US).