Patient Engagement

Maintain care consistency by restricting task creation during work orders and streamline home visit scheduling with Home Health.

  • Control Ad Hoc Task Creation in Advanced Therapy Management
    Maintain therapy sequences and prevent unplanned deviations in patient care by restricting users from creating ad hoc tasks during work order step progression.
  • Manage Home Visits Efficiently with Home Health for Agentforce Life Sciences
    Schedule, assign, and manage home visits using Home Health. View patient details alongside clinician availability, skills, and territory on the Dispatcher Console or Account record page to assign visits. Broadcast unassigned visits to available clinicians, and manage recurring and need-based visit schedules. Clinicians can view patient details on the Patient Card, and caregivers can request changes to visits through a self-service portal.