---
schema_version: "1"
id: 8880a773007e549d557688dd4d88cacc84b8ab4b5cadb48bf0f91ef1e7e0fb38
title: Patient Engagement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_lsc_patient_engagement.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_lsc_patient_engagement.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c15279e9f524f82b566a89d8739d047dc389121520ab3c2c6eb74a6cb2f7b7b4
description: Maintain care consistency by restricting task creation during work orders and streamline home visit scheduling with Home Health.
products:
  - Cross Cloud
release: "262"
---
# Patient Engagement

Maintain care consistency by restricting task creation during work orders and streamline home visit scheduling with Home Health.

- **[Control Ad Hoc Task Creation in Advanced Therapy Management](https://help.salesforce.com/s/articleView?id=release-notes.rn_lsc_advanced_therapy_management_Work_Order_Update.htm&release=262.0.0&type=5)**  
    Maintain therapy sequences and prevent unplanned deviations in patient care by restricting users from creating ad hoc tasks during work order step progression.
- **[Manage Home Visits Efficiently with Home Health for Agentforce Life Sciences](https://help.salesforce.com/s/articleView?id=release-notes.rn_lsc_home_health.htm&release=262.0.0&type=5)**  
    Schedule, assign, and manage home visits using Home Health. View patient details alongside clinician availability, skills, and territory on the Dispatcher Console or Account record page to assign visits. Broadcast unassigned visits to available clinicians, and manage recurring and need-based visit schedules. Clinicians can view patient details on the Patient Card, and caregivers can request changes to visits through a self-service portal.