Give dispatchers quick access to org-specific automations and workflows from multiple locations in the Scheduling Console, including the Gantt, service appointment list, and map. Configure interactive or background actions that launch a Lightning Web Component, run a flow, call an Apex class, or open a Visualforce page.
Where: This feature is available in Lightning Experience and Aura sites accessed through Lightning Experience in Enterprise, Unlimited, and Developer editions with the Field Service managed package installed.
How: Configure custom actions from the Scheduling Console Settings page. From Setup, enter Scheduling Console Settings in the Quick Find box, then select Scheduling Console Settings.