Enable the shopper agent to display product details and images, and let customers perform cart actions from within the agent.
- Enable In-Agent Shopping and Checkout for B2B Buyers
Improve customer engagement by displaying store UI components, such as product categories and product details, directly in agent interactions with buyers. The currency displayed is based on the buyer's locale. Buyers can also add simple products to their cart, view the cart summary, and clear the cart without navigating away from the agent. - Turn Account Insights into Smarter Commerce Decisions with the Enhanced Merchant Agent
Track account risk, revenue trends, and inventory signals in one conversational experience for B2B Commerce. Use the merchant agent to monitor account health, identify business objectives and inventory risks, launch targeted win-back promotions, and manage static product bundles with fewer manual setup steps. - Set Up Products in Slack
Connect Slack with your B2B Commerce merchant agent so that you can create products and view account information directly from Slack instead of signing in to Salesforce for each task. Keep common workflows in one place. Configure subscription products and bundles through a simple conversation, replacing a manual, multistep process across multiple screens. - Create Shopper Agents Using a Template
Use a template in the new Agent Builder to create a Shopper Agent with prebuilt Commerce subagents and actions.