---
schema_version: "1"
id: ecd24784549076184fc2c8268a7a100cbb58b3c18c79aa51589981a51dd5d8c6
title: Agentforce for B2B Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_comm_agentforce.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_comm_agentforce.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 277809f81bcbab72e4f7675ac813740fd32303c985d64ec5807f699b2e92bc22
description: Enable the shopper agent to display product details and images, and let customers perform cart actions from within the agent.
products:
  - Cross Cloud
release: "262"
---
# Agentforce for B2B Commerce

Enable the shopper agent to display product details and images, and let customers perform cart actions from within the agent.

- **[Enable In-Agent Shopping and Checkout for B2B Buyers](https://help.salesforce.com/s/articleView?id=release-notes.rn_b2b_shoppingagentproductdetails.htm&release=262.0.0&type=5)**  
    Improve customer engagement by displaying store UI components, such as product categories and product details, directly in agent interactions with buyers. The currency displayed is based on the buyer's locale. Buyers can also add simple products to their cart, view the cart summary, and clear the cart without navigating away from the agent.
- **[Turn Account Insights into Smarter Commerce Decisions with the Enhanced Merchant Agent](https://help.salesforce.com/s/articleView?id=release-notes.rn_b2b_merchantagent.htm&release=262.0.0&type=5)**  
    Track account risk, revenue trends, and inventory signals in one conversational experience for B2B Commerce. Use the merchant agent to monitor account health, identify business objectives and inventory risks, launch targeted win-back promotions, and manage static product bundles with fewer manual setup steps.
- **[Set Up Products in Slack](https://help.salesforce.com/s/articleView?id=release-notes.rn_b2b_merchantagent_slackintegration.htm&release=262.0.0&type=5)**  
    Connect Slack with your B2B Commerce merchant agent so that you can create products and view account information directly from Slack instead of signing in to Salesforce for each task. Keep common workflows in one place. Configure subscription products and bundles through a simple conversation, replacing a manual, multistep process across multiple screens.
- **[Create Shopper Agents Using a Template](https://help.salesforce.com/s/articleView?id=release-notes.rn_b2b_newshopperagenttemplate.htm&release=262.0.0&type=5)**  
    Use a template in the new Agent Builder to create a Shopper Agent with prebuilt Commerce subagents and actions.