Avoid Data Residency and Privacy Issues with Salesforce Connection

Before you connect your B2C Commerce instance to a Salesforce org, an advisory message appears if the regions don’t match, or if B2C Commerce can’t determine the region. Review the advisory message and verify that your cross-region configuration meets data residency and privacy requirements.

Where: This change applies to B2C Commerce

How: If the advisory message appears, review it and verify that your configuration meets data residency and privacy requirements. For assistance, contact Salesforce Customer Support. After connecting, the Trust and Compliance Documenation applicable to that Salesforce service will apply. See Connect Your B2C Commerce Instance to Salesforce.