Complete commerce tasks faster with the Commerce Agent Help Chat (Beta), which brings generative AI chat-based help directly into Business Manager. Ask questions in natural language or select suggested prompts to get contextual answers without leaving your workflow. Links take you to the pages that you need, and the chat stays with you as you complete tasks.
Where: This change applies to B2C Commerce.
Note Sitewide Regions for Content Blocks is a pilot or beta service that is subject
to the Beta Services Terms at Agreements - Salesforce.com or a written Unified
Pilot Agreement if executed by Customer, and applicable terms in the Product Terms
Directory. Use of this pilot or beta service is at the Customer's sole
discretion.
How: To enable this beta feature, ask your admin to set up Merchant Agent and turn on the Commerce Agent Help Chat feature switch.
