Deploy Agentforce Voice in more languages, now generally available for production environments. Set your agent's language and pair the agent with a verified voice to serve customers on live calls.
These languages move from beta to generally available.
- Italian (Italy):
it - German (Germany):
de_DE - Spanish (Spain):
es_ES - Spanish (Mexico):
es_MX - Portuguese (Brazil):
pt_BR - French (Canada):
fr_CA
Where: This change applies to Lightning Experience in Enterprise, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions, and Salesforce Voice add-ons.
When: This change is available starting August 24, 2026.
How: A voice agent operates only in its default language. Set the agent's default language, and pair the agent with a verified voice for that language. For complete steps, see Create a Voice-Enabled Agent.