Find qualified volunteers for open job shifts quickly with a generative AI agent. This action matches volunteers based on their skills, location, and availability. To streamline your data integration, use the new data model objects (DMOs) for Volunteer Management Intelligence. These DMOs reduce setup complexity and eliminate the need for tedious, error-prone manual mapping to Data 360.
- Analyze Volunteer Data in Data 360 with Data Model Objects for Volunteer Management
Combine the power of Data 360, formerly Data Cloud, with your Volunteer Management CRM data. Data model objects (DMOs) are now available in Data 360 for the entire Volunteer Management data model. - Manage Volunteer Shifts with the Shift Capacity and Coverage Agent
Easily identify shifts that need sign-ups and find the right volunteers to fill them by using the Find Unfilled Shifts and Match Volunteers to Shifts custom actions with the Shift Capacity and Coverage Agentforce topic. The Find Unfilled Shifts action searches for shifts by open capacity, time range, and optionally by Volunteer Initiative or Job Position. The Match Volunteers to Shifts action matches volunteers to the shifts by time, location, and qualification requirements.