---
schema_version: "1"
id: d608427c1a8cfc94a284d2f72ddd1bb08f8edf092a7dcb9a8b83651ba4842405
title: Volunteer Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_nonprofit_volunteer_management.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_nonprofit_volunteer_management.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8f06ed6271512ca40d607f2310a898b596d953f9d47eef68214caa3a3592d350
description: Find qualified volunteers for open job shifts quickly with a generative AI agent. This action matches volunteers based on their skills, location, and availability. To streamline your data integration, use the new data model objects (DMOs) for Volunteer Management Intelligence. These DMOs reduce setup complexity and eliminate the need for tedious, error-prone manual mapping to Data 360.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Volunteer Management

Find qualified volunteers for open job shifts quickly with a generative AI agent. This action matches volunteers based on their skills, location, and availability. To streamline your data integration, use the new data model objects (DMOs) for Volunteer Management Intelligence. These DMOs reduce setup complexity and eliminate the need for tedious, error-prone manual mapping to Data 360.

- **[Analyze Volunteer Data in Data 360 with Data Model Objects for Volunteer Management](https://help.salesforce.com/s/articleView?id=release-notes.rn_volunteer_mgmt_analyze_volunteer_data.htm&release=260&type=5)**  
    Combine the power of Data 360, formerly Data Cloud, with your Volunteer Management CRM data. Data model objects (DMOs) are now available in Data 360 for the entire Volunteer Management data model.
- **[Manage Volunteer Shifts with the Shift Capacity and Coverage Agent](https://help.salesforce.com/s/articleView?id=release-notes.rn_volunteer_mgmt_manage_volunteer_shifts_with_an_agent.htm&release=260&type=5)**  
    Easily identify shifts that need sign-ups and find the right volunteers to fill them by using the Find Unfilled Shifts and Match Volunteers to Shifts custom actions with the Shift Capacity and Coverage Agentforce topic. The Find Unfilled Shifts action searches for shifts by open capacity, time range, and optionally by Volunteer Initiative or Job Position. The Match Volunteers to Shifts action matches volunteers to the shifts by time, location, and qualification requirements.