Salesforce revises the requirements for using the Salesforce mobile app for iOS and Android. Learn about the mobile platform requirements and the devices that we use for feature and performance testing as we continue to improve the Salesforce experience.
Mobile Platform Requirements
The Salesforce mobile app is supported on phones and tablets that meet these mobile platform requirements.
| Operating System and Version Requirements |
|---|
| Android 11.0 or later, Android WebView 90.0 or later |
| iOS 17.0 or later |
To allow for innovation and to keep Salesforce current in the rapidly evolving mobile market, minimum platform requirements are subject to change at the sole discretion of Salesforce, with or without advance notice.
Mobile Devices Used for Salesforce Testing
Salesforce performs automated and manual testing of the Salesforce mobile app for iOS and Android on a select set of mobile devices. Salesforce periodically updates our test devices based on usage and new device releases. Here’s the current list of devices.
| Platform | Phones | Tablets |
|---|---|---|
| Android |
|
|
| iOS |
|
|
Using the mobile app on untested devices can lead to various functional and performance issues. Salesforce may not be able to replicate specific issues on untested devices or due to manufacturer-specific customizations. In certain situations, Salesforce may not be able to resolve a specific issue on untested devices which can lead to downtime and production impact.
To allow for innovation and to keep Salesforce current in the rapidly evolving mobile market, the list of Salesforce-tested devices is subject to change at the sole discretion of Salesforce, with or without advance notice.