---
schema_version: "1"
id: aebaa347c9de2ebbd511aa59e6e696d145d9a4ec09cd00d8d8c792b76defaa2f
title: Salesforce Mobile App Requirements Have Changed
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_mobile_reqs_platform_requirements.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_mobile_reqs_platform_requirements.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f645b6931ffab49a7b0fb7b5c075d0e140ae7ed0b29cd250f902cee781e5958f
description: Salesforce revises the requirements for using the Salesforce mobile app for iOS and Android. Learn about the mobile platform requirements and the devices that we use for feature and performance testing as we continue to improve the Salesforce experience.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Salesforce Mobile App Requirements Have Changed

Salesforce revises the requirements for using the Salesforce mobile app for iOS and Android. Learn about the mobile platform requirements and the devices that we use for feature and performance testing as we continue to improve the Salesforce experience.

## Mobile Platform Requirements

The Salesforce mobile app is supported on phones and tablets that meet these mobile platform requirements.

| Operating System and Version Requirements |
| --- |
| Android 11.0 or later, Android WebView 90.0 or later |
| iOS 17.0 or later |

To allow for innovation and to keep Salesforce current in the rapidly evolving mobile market, minimum platform requirements are subject to change at the sole discretion of Salesforce, with or without advance notice.

## Mobile Devices Used for Salesforce Testing

Salesforce performs automated and manual testing of the Salesforce mobile app for iOS and Android on a select set of mobile devices. Salesforce periodically updates our test devices based on usage and new device releases. Here’s the current list of devices.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d33834e100">Platform</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d33834e103">Phones</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d33834e106">Tablets</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Platform" class="slds-cell-wrap" style="vertical-align:top;" headers="d33834e100 ">
              <strong>Android</strong>
            </td>

            <td data-label="Phones" class="slds-cell-wrap" style="vertical-align:top;" headers="d33834e103 ">
              <ul>
                <li>Pixel 10</li>

                <li>Pixel 9 / 9 Pro</li>

                <li>Pixel 7 / 7 Pro</li>

                <li>Samsung Galaxy S24 Ultra</li>

                <li>Samsung Galaxy S23/23 Ultra</li>

                <li>Samsung Galaxy S22/22 Ultra</li>

                <li>Samsung Galaxy S21</li>

                <li>Samsung Galaxy S20 / S20+</li>

              </ul>
            </td>

            <td data-label="Tablets" class="slds-cell-wrap" style="vertical-align:top;" headers="d33834e106 ">
              <ul>
                <li>Samsung Galaxy Tab S6 </li>

                <li>Samsung Galaxy Tab S7 </li>

                <li>Samsung Galaxy Tab A (8 inch) </li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Platform" class="slds-cell-wrap" style="vertical-align:top;" headers="d33834e100 ">
              <strong>iOS</strong>
            </td>

            <td data-label="Phones" class="slds-cell-wrap" style="vertical-align:top;" headers="d33834e103 ">
              <ul>
                <li>iPhone 17 Pro / Pro Max</li>

                <li>iPhone 17 / iPhone 17 Air</li>

                <li>iPhone 16 Pro / Pro Max</li>

                <li>iPhone 16 / 16 Plus</li>

                <li>iPhone 15 Pro / Pro Max </li>

                <li>iPhone 15 / 15 Plus</li>

                <li>iPhone 15 Pro / Pro Max </li>

                <li>iPhone 14 Pro / Pro Max</li>

                <li>iPhone 14 / 14 Plus</li>

                <li>iPhone 13 Pro / Pro Max</li>

                <li>iPhone 13</li>

                <li>iPhone 12 Pro / Pro Max</li>

                <li>iPhone 12</li>

                <li>iPhone XR</li>

                <li>iPhone 11</li>

                <li>iPhone SE</li>

              </ul>
            </td>

            <td data-label="Tablets" class="slds-cell-wrap" style="vertical-align:top;" headers="d33834e106 ">
              <ul>
                <li>iPad Pro (10.5 inch - 12.9 inch)</li>

                <li>iPad Pro (9.7 inch, 6th generation and later)</li>

                <li>iPad Air 3rd Gen</li>

                <li>iPad Mini 5th Gen</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

Using the mobile app on untested devices can lead to various functional and performance issues. Salesforce may not be able to replicate specific issues on untested devices or due to manufacturer-specific customizations. In certain situations, Salesforce may not be able to resolve a specific issue on untested devices which can lead to downtime and production impact.

To allow for innovation and to keep Salesforce current in the rapidly evolving mobile market, the list of Salesforce-tested devices is subject to change at the sole discretion of Salesforce, with or without advance notice.