When you create or update a briefcase to select records to prime for the Offline App (Salesforce Mobile App Plus), you can now also include files attached to the selected records. The Files Priming feature, which was previously in beta, is now generally available. When you prime file attachments for offline use, you enable your mobile workforce to access important attachments even in low-connectivity settings. For example, you can configure a briefcase to prime attached images for offline use, so that technicians can view the images during site visits or service appointments.
Where: This change applies to the Salesforce Mobile App Plus for iOS and Android on phone and tablets in all editions, except Database.com.
Who: Mobile Offline is available in orgs with the Salesforce Mobile App Plus license and to users within that org who have the Mobile Offline for Salesforce Mobile App Plus user permission.
How: From Setup, in the Quick Find box, enter Briefcase Builder, and then select Briefcase Builder. Update the briefcase associated with the Offline App, or create a briefcase. In the settings of an object rule, select Enable file attachments.