---
schema_version: "1"
id: 50c547afcc69533aebb0e11b45c4a504f359b6de86e3db3bbbdf9433993d394c
title: Access Record Attachments in the Offline App with Files Priming (Generally Available)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_mobile_files_priming_ga.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_mobile_files_priming_ga.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5472b0d570aef78c2651113dad818212d5050c21115cae58aad78cfe6c956fb7
description: When you create or update a briefcase to select records to prime for the Offline App (Salesforce Mobile App Plus), you can now also include files attached to the selected records. The Files Priming feature, which was previously in beta, is now generally available. When you prime file attachments for offline use, you enable your mobile workforce to access important attachments even in low-connectivity settings. For example, you can configure a briefcase to prime attached images for offline use, so that technicians can view the images during site visits or service appointments.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Access Record Attachments in the Offline App with Files Priming (Generally Available)

When you create or update a briefcase to select records to prime for the Offline App (Salesforce Mobile App Plus), you can now also include files attached to the selected records. The Files Priming feature, which was previously in beta, is now generally available. When you prime file attachments for offline use, you enable your mobile workforce to access important attachments even in low-connectivity settings. For example, you can configure a briefcase to prime attached images for offline use, so that technicians can view the images during site visits or service appointments.

**Where:** This change applies to the Salesforce Mobile App Plus for iOS and Android on phone and tablets in all editions, except Database.com.

**Who:** Mobile Offline is available in orgs with the Salesforce Mobile App Plus license and to users within that org who have the Mobile Offline for Salesforce Mobile App Plus user permission.

**How:** From Setup, in the Quick Find box, enter Briefcase Builder, and then select **Briefcase Builder**. Update the briefcase associated with the Offline App, or create a briefcase. In the settings of an object rule, select **Enable file attachments**.

#### See Also

- [_Salesforce Help_: Create a Briefcase](https://help.salesforce.com/s/articleView?id=xcloud.briefcase_builder_add_new_briefcase.htm&type=5&language=en_US)
- [_Salesforce Help_: Get Started With Mobile Offline](https://help.salesforce.com/s/articleView?id=xcloud.salesforce_app_plus_offline_get_started.htm&type=5&language=en_US)