Process your payments instantly and seamlessly in WhatsApp while having a conversation with your customer. The Payment Messaging component now supports WhatsApp. Sales reps can now send secured direct payment requests to customers.
Where: This change applies to Enhanced WhatsApp and Unified Conversational Platform (UCP) channels. WhatsApp Payment support is currently available in conversations with customers located in Brazil and India. View supported editions.
Why: Customers can complete the transaction immediately without leaving the conversation, boosting conversion and creating a better customer experience.
How: For more information on how to process payments in a WhatsApp conversation, see Add WhatsApp Pay.