| Automotive |
Automotive Finance |
Defer a Customer's Payments in a Single Flow |
| Automotive |
Automotive Finance |
Execute Post-Contract Review Tasks from Dealer Portals |
| Education |
Applications |
Accelerate Transfer Credit Evaluations in the Application Process |
| Education |
Applications |
Support Applicants to Sign and Manage Their Application Submissions |
| Education |
Campus and Program Finder |
Explore Learning Programs and Request Details Directly in Campus and Program Finder |
| Education |
Course Enrollment |
Help Students Register for High-Demand Courses Efficiently |
| Education |
Course Enrollment |
Configure Educational Characteristics to Enforce Eligibility Checks During Course Registration |
| Field Service |
Enhanced Live Updates |
Experience Faster Dispatching with Enhanced Live Updates (Generally Available) |
| Field Service |
Self-Service |
Preview and Manage Images in the Visual Remote Assistant (VRA) Self-Service Request |
| Health |
Integrated Care Management |
Boost Patient Engagement with MCG Assessments for Experience Cloud Sites |
| Industries Common Features |
Fundraising |
Improve the Donor Experience with a Self-Service Donor Support Agent (Beta) |
| Industries Common Features |
Program and Case Management |
Lower the Barrier to Entry with Guest Access for Program Management |
| Industries Common Features |
Program and Case Management |
Simplify On-The-Go Attendance Tracking for Your Staff |
| Manufacturing |
Manufacturing for Services |
Manage Appraisals on Experience Cloud Sites |
| Marketing |
Global Promotions Management |
Run Promotions on Sites Powered by Experience Cloud |
| Marketing |
Global Promotions Management |
Show Promotions to People in Their Preferred Language |
| Public Sector Solutions |
Agentforce |
Answer Job Seeker Questions Instantly with Agentforce |
| Public Sector Solutions |
Payments |
Collect Fees for Public Sector Services with Inbound Payments |
| Revenue Management |
Agentforce |
Explain Invoice Charges Faster with Conversational AI |
| Revenue Management |
Agentforce |
Streamline Quoting for Partners by Using Agentforce |
| Revenue Management |
Billing |
Resolve Billing Inquiries and Disputes Efficiently |
| Revenue Management |
Salesforce Document Generation |
Preview Documents by Using Hybrid Setting Across Contracts and Omniscripts |
| Salesforce Flow |
Screen Flow Updates |
Tailor Screen Flows to Your Audience with Component-Level Styling Overrides |
| Security, Identity, and Privacy |
Identity and Access Management |
Migrate to a Multiple-Configuration SAML Framework (Release Update) |
| Service |
Omnistudio |
Enhance Your Experience Cloud LWR Sites with Flexcards and Omniscripts (Generally Available) |
| Service |
Omnistudio |
Accessibility Enhancements in Omnistudio |
| Service |
Omnistudio |
Get Instant Product Assistance and Troubleshooting with Omnistudio Assistance AI Agent (Pilot) |
| Service |
Omnistudio |
Get Null Values Easily with the New Is Null Operator in Data Mappers |
| Service |
Omnistudio |
Automate UI Testing for Omniscripts and Flexcards |
| Service |
Self-Service |
Build Proactive Service Scenarios with the New Detection and Segmentation UI |
| Service |
Self-Service |
Guide Your Users Through Interactive Troubleshooting for Proactive Scenarios |
| Service |
Self-Service |
Give Your Users Personalized Self-Service with a Unified Customer Profile |
| Service |
Self-Service |
Improve Dynamic Q&A Performance with Persisted Questions and Answers for Authenticated Users |
