| May '26 |
| Agentforce Agents |
Easily Upgrade Agents from the Legacy Builder to the New Builder |
Week of May 4, 2026 |
| Agentforce Connections |
Orchestrate Other Agents (Beta) |
Week of May 4, 2026 |
| Deploy Agentforce to Any Channel with Custom Connections |
Week of May 4, 2026 |
| Supported Models |
Use GPT 5.4 Mini on the Einstein Platform (Beta)
Use GPT 5.5 on the Einstein Platform (Beta)
|
Week of May 4, 2026 |
| April '26 |
| Agentforce Documentation |
Build an Agent Script-Powered Agent End to End with the Updated Implementation Guide |
Week of April 20, 2026 |
| Agentforce Billing |
Manage AI Usage with Product-Based Unmetering |
Week of April 20, 2026 |
| Agentforce Builder |
Build and Troubleshoot Agents Quickly with the Latest Builder Enhancements |
Week of April 6, 2026 |
| Enhanced Chat |
Let Agentforce Service Agent Take Actions with User Context in Enhanced Web Chat v2 |
Week of April 13, 2026 |
| Agentforce Grid |
Build and Scale AI Workflows with Agentforce Grid (Generally Available) |
Week of April 6, 2026 |
| Agentforce Agent Architecture |
Topics Are Now Subagents |
Week of April 6, 2026 |
| Agent Actions |
Improve Web Search Results by Using an Additional Search Provider Option |
Week of April 6, 2026 |
| Agentforce Agents |
Improve Subagent Classification with HyperClassifier |
Week of April 6, 2026 |
| Prompt Builder |
Use Prompt Templates as Actions in Prompt Builder |
Week of April 6, 2026 |
| Ground Prompts with Live Web Data with Web Actions |
Week of April 6, 2026 |
| Pass Outputs Between Actions in Prompt Builder |
Week of April 6, 2026 |
| Supported Models |
Use GPT 5.4 on the Einstein Platform (Beta) |
Week of April 6, 2026 |
| Use Claude Sonnet 4.6 on the Einstein Platform |
Week of April 13, 2026 |
|
Einstein Studio Is Now AI Models
Understand the Tokens Per Minute Model Limit
|
Week of April 20, 2026 |
|
Use GPT 5.4 on the Einstein Platform
Use Claude Opus 4.6 on the Einstein Platform (Beta)
Use Claude Opus 4.7 on the Einstein Platform (Beta)
|
Week of April 27, 2026 |
| Observability |
Optimize Your Agents with Agent Platform Tracing |
Week of April 6, 2026 |
| Export Agentforce Session Trace Data (Beta) |
Week of April 6, 2026 |
| New Tag Limits for GenAIRequestTag Queries |
Week of April 6, 2026 |
| Agentforce Observability: New Quality Metrics and Civilian GovCloud Support |
Week of April 13, 2026 |
| Build on Standard DMOs for Audit and Feedback Analytics |
Week of April 13, 2026 |
| March '26 |
| Agentforce Voice |
Enable Voice Interactions in French with Agentforce Voice |
Week of March 30, 2026 |
| Agentforce Platform |
Observability Enhancements: Optimization Breadcrumb Navigation, UI Enhancements, and Additional Analytics Metrics |
Week of March 16, 2026 |
| Agentforce Platform |
Deploy Agents to Slack Quickly with the Slack Connection |
Week of March 9, 2026 |
| Elevate the Enhanced Chat v2 Experience with Pre-Chat, Post-Conversation Surveys, and User Verification |
Week of March 9, 2026 |
| Deliver Emails in the New Agentforce Builder |
Week of March 9, 2026 |
| Prompt Builder |
Monitor Token Usage and Response Time in Prompt Builder |
Week of March 9, 2026 |
| Supported Models |
Use Gemini 3.1 Pro on the Einstein Platform (Beta)
Gemini 3 Pro (Beta) Is Retiring
GPT 5.1, GPT 5.2, and Claude Opus 4.5 Are Generally Available
|
Week of March 23, 2026 |
| Use Gemini 3.1 Flash Lite on the Einstein Platform (Beta) |
Week of March 30, 2026 |
| Einstein Bots |
Extend Your Use of Article Answers for Einstein Bots |
Week of March 2, 2026 |
| February ’26 |
| Einstein Bots |
Article Answers for Einstein Bots Is Being Retired |
Week of February 28, 2026 |
| Agentforce Platform |
Route Agentforce Voice Calls Using SIP |
Week of February 26, 2026 |
| Supported Models |
Prepare for Claude 3.7 Sonnet Reroute Date
Prepare for Claude 3 Haiku Reroute Date
|
Week of February 26, 2026 |
| Prepare for Gemini 2.0 Flash and 2.0 Flash Lite Reroute Date |
Week of February 20, 2026 |
| Use NVIDIA Nemotron 3 Nano 30B on the Einstein Platform (Beta) |
Week of February 16, 2026 |
| Prompt Builder |
Prompt Performance Metrics Is Scheduled for Retirement |
Week of February 23, 2026 |
| Add New Inputs to Existing Prompt Templates |
Week of February 2026 |
| Agentforce Platform: The New Agentforce Builder |
The New Agentforce Builder Is Now Generally Available |
Week of February 20, 2026 |
| Agentforce Billing |
New Usage Types for Agentforce Speech |
Week of February 16, 2026 |
| Prompt Builder |
Manage Actions and Inputs in the Resources Panel |
Week of February 16, 2026 |
| Agentforce Platform |
Convert Audio to Text with Speech To Text Action |
February, 2026 |
| Improve Web Search Results By Using Allowed Domains |
February, 2026 |
| Measure Agent Outcomes With Task Resolution |
February, 2026 |
| Agentforce Platform |
Evaluate AI Performance with New RAG Metrics and Enriched Analytics |
Week of February 9, 2026 |
| Agentforce Development |
Accelerate Custom Lightning Type Creation for Agentforce with the Lightning Types MCP Tool (Developer Preview) |
Week of February 9, 2026 |
| Agentforce Voice Billing |
Introducing Agentforce Voice Minutes Usage Type for Agentforce Voice |
Week of February 9, 2026 |
| Agentforce Platform |
Streamline Enhanced Chat v2 Conversations with the Latest Improvements
Opt Out of Allowing Salesforce Access to Customer Data
|
Week of February 2, 2026 |
| Prompt Builder |
Improved Prompt Template Batch Processing with Supported Models in Flow
Use Anthropic Models to Process More Data with Native Provider Batch Processing
|
Week of February 2, 2026 |
| January ’26 |
| Agent Optimization |
Agent Optimization: Voice Session Playback and Dashboard Enhancements |
January, 2026 |
| Agentforce Platform: The New Agentforce Builder
(Beta) |
Connect Agents to Enhanced Chat v2 in Agentforce Builder (Beta)
|
Week of January 5, 2026 |
|
Build Complex Agents Faster with the Latest Enhancements to Canvas View (Beta)
|
|
Create Employee Agents in the New Agentforce Builder (Beta)
|
|
Build High-Quality Agents with Validation Enhancements in the New Agentforce Builder (Beta)
|
| Agentforce Platform |
Migrate Your Agents’ Connected Apps to the External Client App Framework
|
January, 2026 |
|
Agentforce Agents Settings Have Moved
|
Week of January 8, 2026 |
|
Generate Test Cases in Your Agent’s Default Language
|
January, 2026 |
| Prompt Builder |
Structure Prompt Template Output with Custom Lightning Types |
Week of January 9, 2026 |
| December ’25 |
| Agentforce Platform: The New Agentforce Builder (Beta) |
Connect Agents to Your Knowledge Sources in the New Agentforce Builder
|
December, 2025 |
