---
schema_version: "1"
id: d2ecef44424f209c383b03bae93835bae7250526684507372ed4e85c6e1d8c3f
title: Agentforce Platform Features Released by Month
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_einstein_platform.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_platform.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 17cbfe704dab83bea9a133ec86a2e348b7d566a2ab36a215226382a5bc0ce0f7
description: Build smart solutions for your business cases with generative AI, predictive AI, and everything in between. Learn about functionality, security, and performance improvements to AI at Salesforce. Agentforce platform changes are released as often as monthly, so check back again soon for the latest and greatest.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Agentforce Platform Features Released by Month

Build smart solutions for your business cases with generative AI, predictive AI, and everything in between. Learn about functionality, security, and performance improvements to AI at Salesforce. Agentforce platform changes are released as often as monthly, so check back again soon for the latest and greatest.

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        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d114452e42">Platform Area</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d114452e45">Release Note</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d114452e48">Available</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" colspan="3" style="text-align:center;vertical-align:top;" headers="d114452e42 d114452e45 d114452e48 "><strong>May '26</strong></td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Agents</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_upgrade.htm&amp;release=260&amp;type=5" title="Upgrade an agent from the legacy Agentforce Builder in Setup to the new Agentforce Builder in Agentforce Studio, with just a few clicks. Previously, you had to manually recreate your agent in the new builder. Now, you simply specify the agent and version that you want to upgrade, and then we create a new version in the new builder for you. The upgraded agent includes all of the original agent’s subagents, actions, system messages and settings, data, and connections, converted to Agent Script. Plus, after you upgrade, Agentforce can optimize your agent for Agent Script to improve your agent’s reliability and performance.">Easily Upgrade Agents from the Legacy Builder to the New Builder</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of May 4, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d114452e42 ">Agentforce Connections</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_orchestrate.htm&amp;release=260&amp;type=5" title="Extend your agent’s capabilities with Multi-Agent Orchestration for Agentforce (Beta). Connect your agent with other specialized agents in your Salesforce org. Together they can collaborate seamlessly on complex tasks. By providing a single, unified point of contact, connected subagents help your users accomplish more without juggling multiple disconnected sessions.">Orchestrate Other Agents (Beta)</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of May 4, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_custom_connections.htm&amp;release=260&amp;type=5" title="Deliver engaging and intuitive Agentforce experiences on your unique business channels with secure, metadata-based custom connections. Help your agents structure multimedia responses by defining connection metadata that’s tailored to your channel.">Deploy Agentforce to Any Channel with Custom Connections</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of May 4, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Supported Models</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_gpt_5_4_mini.htm&amp;release=260&amp;type=5" title="We added support for GPT 5.4 Mini as a beta model. This geo-aware model uses OpenAI or Azure OpenAI to service LLM requests. The same underlying model is used by OpenAI and Azure OpenAI. To use a beta model, you must first turn on beta generative AI models in the Einstein Setup page. After you turn on beta generative AI models, you can use this model in any supported feature, such as in a prompt template.">Use GPT 5.4 Mini on the Einstein Platform (Beta)</a></p>
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_gpt_5_5.htm&amp;release=260&amp;type=5" title="We added support for GPT 5.5 as a beta model. This geo-aware model uses OpenAI or Azure OpenAI to service LLM requests. The same underlying model is used by OpenAI and Azure OpenAI. To use a beta model, you must first turn on beta generative AI models in the Einstein Setup page. After you turn on beta generative AI models, you can use this model in any supported feature, such as in a prompt template.">Use GPT 5.5 on the Einstein Platform (Beta)</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of May 4, 2026</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="3" style="text-align:center;vertical-align:top;" headers="d114452e42 d114452e45 d114452e48 "><strong>April '26</strong></td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Documentation</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_guide_refresh.htm&amp;release=260&amp;type=5" title="The Agentforce Implementation Guide is our most comprehensive, hands-on resource for building agents on the Salesforce Platform. We’ve updated the guide for the new Agentforce Builder in Agentforce Studio. Follow along to build a more deterministic agent with Agent Script and see the power of hybrid reasoning in action. Take advantage of new testing capabilities with the enhanced preview and debugging experience in Agentforce Builder and the new Agentforce Testing Center in Agentforce Studio. Plus, learn how to get the most out of your agent with an updated Observability guide. Complete the implementation guide to get a fully functional customer-facing agent that can answer customer questions, create and update cases, and escalate to a support rep.">Build an Agent Script-Powered Agent End to End with the Updated Implementation Guide</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 20, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Billing</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_billing_product_based_unmetering.htm&amp;release=260&amp;type=5" title="Product-Based Unmetering is a license-driven model that allows usage of specific Agentforce and generative AI features to be unmetered for assigned users based on their licenses. Product-based unmetering is a scoped version of global unmetering where unmetering applies to a defined set of features within a product.">Manage AI Usage with Product-Based Unmetering</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 20, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Builder</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_builder_console.htm&amp;release=260&amp;type=5" title="Troubleshoot your agents more effectively with the new console in Agentforce Builder. The console includes a list of errors and warnings that could interfere with your agent’s performance, such as syntax errors or unexpected values. We also introduced more features that streamline the agent development process, including utility referencing in Canvas view and autocomplete in Script view.">Build and Troubleshoot Agents Quickly with the Latest Builder Enhancements</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Enhanced Chat</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_ecv2_credential_based_user_verification.htm&amp;release=260&amp;type=5" title="With credential-based user verification, Agentforce AI agents in Enhanced Web Chat v2 sessions can now take actions in the context of the user, such as looking up orders or canceling them. This feature was previously only available for Enhanced Web Chat v1.">Let Agentforce Service Agent Take Actions with User Context in Enhanced Web Chat v2</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 13, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Grid</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_grid_ga.htm&amp;release=260&amp;type=5" title="Run cumulative workflows where every column advances your project from raw insight to completed work. New in this release are a Billing Calculator designed to help you estimate costs and run conditions so you can decide when to run a column. Also included are an increased scale to 1,000 rows in a worksheet and the ability to improve LLM responses with data from the web.">Build and Scale AI Workflows with Agentforce Grid (Generally Available)</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Agent Architecture</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_subagent_new_name.htm&amp;release=260&amp;type=5" title="To more accurately reflect platform capabilities, agent topics are now called subagents, and the Topic Selector is now called the Agent Router. There are no changes to functionality. During this transition, you may see a mix of the new and previous terms in our documentation and UI.">Topics Are Now Subagents</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agent Actions</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_search_provider_option.htm&amp;release=260&amp;type=5" title="The Search The Web agent action now supports You.com as a search provider, expanding the available options for processing web search requests. Previously, the provider was specified by using a text input and supported only BrightData and OpenAI. Now, the configuration includes a selection list for selecting the search provider. If the selection list isn't available in the existing configuration, replace the action with a new copy from the asset library.">Improve Web Search Results by Using an Additional Search Provider Option</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Agents</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_builder_subagent_classification.htm&amp;release=260&amp;type=5" title="New agents created from the default Agentforce Service agent and Agentforce Employee agent templates in the new Agentforce Builder now use the Salesforce-owned HyperClassifier model for subagent classification. The HyperClassifier model outperforms standard LLMs in speed and precision, particularly when following complex instructions or adhering to negative instructions.">Improve Subagent Classification with HyperClassifier</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" rowspan="3" style="vertical-align:top;" headers="d114452e42 ">Prompt Builder</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_prompt_builder_prompt_template_actions.htm&amp;release=260&amp;type=5" title="Add prompt templates as actions. Invoke one prompt template from another to build consistent and modular prompt workflows.">Use Prompt Templates as Actions in Prompt Builder</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_prompt_builder_web_actions.htm&amp;release=260&amp;type=5" title="Bring real-time web data into your prompts with Web Action in Prompt Builder. Get live information from external sources, control where results come from, and include citations to verify responses.">Ground Prompts with Live Web Data with Web Actions</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_prompt_builder_prompt_template_data_piping.htm&amp;release=260&amp;type=5" title="Pass data between actions in Prompt Builder to create dynamic and flexible workflows. Use data from prompt templates, flows, Apex, or retrievers to drive downstream actions and generate more contextual responses.">Pass Outputs Between Actions in Prompt Builder</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" rowspan="4" style="vertical-align:top;" headers="d114452e42 ">Supported Models</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_gpt_5_4.htm&amp;release=260&amp;type=5" title="We added support for GPT 5.4 as a beta model. This geo-aware model uses OpenAI or Azure OpenAI to service LLM requests. The same underlying model is used by OpenAI and Azure OpenAI. To use a beta model, you must first turn on beta generative AI models in the Einstein Setup page. After you turn on beta generative AI models, you can use this model in any supported feature, such as in a prompt template.">Use GPT 5.4 on the Einstein Platform (Beta)</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_claude_sonnet_4_6.htm&amp;release=260&amp;type=5" title="Claude Sonnet 4.6 is generally available. Use this model in any supported feature, such as in a prompt template.">Use Claude Sonnet 4.6 on the Einstein Platform</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 13, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_ai_models.htm&amp;release=260&amp;type=5" title="Einstein Studio is now called AI Models in Data 360. During this transition, you may see a mix of the new and previous terms in our documentation and UI.">Einstein Studio Is Now AI Models</a></p>
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_tpm_limit.htm&amp;release=260&amp;type=5" title="For service protection, there's a new tokens per minute (TPM) limit per org for each model. We measure an org's model usage against the sum of input and output tokens in one minute. If the TPM limit for a model is exceeded, an error is returned.">Understand the Tokens Per Minute Model Limit</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 20, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_gpt_5_4_ga.htm&amp;release=260&amp;type=5" title="GPT 5.4 is generally available. It was available as a beta model earlier in Spring ’26. This geo-aware model uses OpenAI or Azure OpenAI to service LLM requests. The same underlying model is used by OpenAI and Azure OpenAI. Use this model in any supported feature, such as in a prompt template.">Use GPT 5.4 on the Einstein Platform</a></p>
            <p><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_claude_opus_4_6.htm&amp;release=260&amp;type=5" title="We added support for Claude Opus 4.6 as a beta model. To use a beta model, you must first turn on beta generative AI models in the Einstein Setup page. After you turn on beta generative AI models, you can use this model in any supported feature, such as in a prompt template.">Use Claude Opus 4.6 on the Einstein Platform (Beta)</a></p>
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_claude_opus_4_7.htm&amp;release=260&amp;type=5" title="We added support for Claude Opus 4.7 as a beta model. To use a beta model, you must first turn on beta generative AI models in the Einstein Setup page. After you turn on beta generative AI models, you can use this model in any supported feature, such as in a prompt template.">Use Claude Opus 4.7 on the Einstein Platform (Beta)</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 27, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" rowspan="5" style="vertical-align:top;" headers="d114452e42 ">Observability</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_platform_trace.htm&amp;release=260&amp;type=5" title="Agent Platform Tracing gives customers deep visibility into the execution and decision-making processes of their agents. By capturing and visualizing the intricate chain of steps, tool usage, and large language model (LLM) calls that lead to an agent's final output, this feature allows customers to effectively diagnose errors, understand unexpected behaviors, and pinpoint performance bottlenecks.">Optimize Your Agents with Agent Platform Tracing</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_session_trace_otel.htm&amp;release=260&amp;type=5" title="Dig deeper into agent sessions with the new Agentforce Session Trace OTel API. Extract a single, unified JSON view of a full session trace. Then import the output into your favorite observability tool or OpenTelemetry Protocol (OTLP) collector for further investigation.">Export Agentforce Session Trace Data (Beta)</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_session_trace_tag_limit.htm&amp;release=260&amp;type=5" title="For GenAIRequestTag queries in Einstein generative AI audit and feedback, Salesforce now enforces a maximum of 20 individual rows written per LLM request. Tags that exceed that limit appear in a single REMAINDER_TAGS row containing a JSON array. This improvement reduces consumption of Data 360 credits and streamlines data storage.">New Tag Limits for GenAIRequestTag Queries</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 6, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_observability_feedback_metrics.htm&amp;release=260&amp;type=5" title="Agentforce Observability brings Agent Optimization to Civilian Government Cloud and introduces new metrics for agent performance, user feedback, task resolution, adherence, and toxicity.">Agentforce Observability: New Quality Metrics and Civilian GovCloud Support</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 13, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_feedback_standard_dmo.htm&amp;release=260&amp;type=5" title="Build analytics and reporting capabilities on new standard data model objects (DMOs) to gain greater versatility across Salesforce products like Tableau Next. Continue to use your existing reports, dashboards, and queries built on custom DMOs.">Build on Standard DMOs for Audit and Feedback Analytics</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of April 13, 2026</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="3" style="text-align:center;vertical-align:top;" headers="d114452e42 d114452e45 d114452e48 "><strong>March '26</strong></td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Voice</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_voice_french_support.htm&amp;release=260&amp;type=5" title="We’ve expanded Agentforce Voice to include support for French. The additional language support allows voice-enabled agents to process and respond to spoken French, broadening the reach to your global customers.">Enable Voice Interactions in French with Agentforce Voice</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of March 30, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Platform</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_observability_enhancements.htm&amp;release=260&amp;type=5" title="Introducing more granular visibility into user behavior with new user interruption events. Navigate between sessions easily from within the session page, and inspect session data with a 3-layer drill-down view. New breadcrumb navigation, bulk transcript downloads, and standardized date filters align Optimization and Analytics dashboards.">Observability Enhancements: Optimization Breadcrumb Navigation, UI Enhancements, and Additional Analytics Metrics</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of March 16, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" rowspan="3" style="vertical-align:top;" headers="d114452e42 ">Agentforce Platform</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_slack_connection.htm&amp;release=260&amp;type=5" title="To connect an Agentforce Employee agent to Slack, simply add the Slack connection to it in the new Agentforce Builder. The Slack connection also gives the agent context and structure that helps it craft conversational messages specifically for Slack. Previously, you had to install the Slack connected app and add it to the Messaging connection.">Deploy Agents to Slack Quickly with the Slack Connection</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of March 9, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_ecv2_pre_post_auth.htm&amp;release=260&amp;type=5" title="Deliver context-driven customer interactions with Enhanced Web Chat conversation features that are now available for Enhanced Chat v2 deployments. Gather key customer information before starting a conversation with a pre-chat form, or auto-fill hidden pre-chat fields when a conversation begins. Collect valuable feedback by automatically sending a survey at the end of a conversation. And securely persist customer conversations with token-based user verification.">Elevate the Enhanced Chat v2 Experience with Pre-Chat, Post-Conversation Surveys, and User Verification</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of March 9, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_email_connections.htm&amp;release=260&amp;type=5" title="You can now add the Service Email connection and the new Marketing Email connection to an Agentforce Service agent in the new Agentforce Builder. The Service Email connection helps your agent craft and deliver personalized emails with Email-to-Case, and the Marketing Email connection helps with conversational emails on Unified Messaging email channels.">Deliver Emails in the New Agentforce Builder</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of March 9, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Prompt Builder</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_prompt_builder_performance_insights.htm&amp;release=260&amp;type=5" title="Understand how your prompt runs with the centralized Performance Insights panel. View generation metrics such as response time, token usage, and masked values in one place while testing your prompt templates.">Monitor Token Usage and Response Time in Prompt Builder</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of March 9, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d114452e42 ">Supported Models</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_gemini_3_1_pro.htm&amp;release=260&amp;type=5" title="We added support for Gemini 3.1 Pro as a beta model. To use a beta model, you must first turn on beta generative AI models in the Einstein Setup page. After you turn on beta generative AI models, you can use this model in any supported feature, such as in a prompt template.">Use Gemini 3.1 Pro on the Einstein Platform (Beta)</a>
            </p>
            <p><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_gemini_3_pro_retiring.htm&amp;release=260&amp;type=5" title="This preview model from Google is retiring. Since Gemini 3 Pro was in Beta and will never be generally available, the model is retiring and will not be automatically rerouted. We recommend that you migrate your applications away from Gemini 3 Pro (Beta) as soon as possible. During migration, update and test each part of your application with the replacement model that we recommend, which is Gemini 3.1 Pro (Beta).">Gemini 3 Pro (Beta) Is Retiring</a></p>
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_beta_to_ga.htm&amp;release=260&amp;type=5" title="These models were previously available as beta models. They're now ready for use in production. You can use these models in any supported feature, such as in a prompt template.">GPT 5.1, GPT 5.2, and Claude Opus 4.5 Are Generally Available</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of March 23, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_gemini_3_1_flash_lite.htm&amp;release=260&amp;type=5" title="We added support for Gemini 3.1 Flash Lite as a beta model. To use a beta model, you must first turn on beta generative AI models in the Einstein Setup page. After you turn on beta generative AI models, you can use this model in any supported feature, such as in a prompt template.">Use Gemini 3.1 Flash Lite on the Einstein Platform (Beta)</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of March 30, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Einstein Bots</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_bots_aa_retirement_extended.htm&amp;release=260&amp;type=5" title="Article Answers for Einstein Bots now retires on September 30, 2026. Previously, retirement was scheduled for February 28, 2026. Bots that currently use Article Answers can continue delivering knowledge content until September 30, 2026. After the retirement date, bots with Article Answers will no longer deliver content from your knowledge base. To continue delivering knowledge content after the retirement date, consider transitioning enhanced bots to Generative Knowledge Answers.">Extend Your Use of Article Answers for Einstein Bots</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of March 2, 2026</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="3" style="text-align:center;vertical-align:top;" headers="d114452e42 d114452e45 d114452e48 "><strong>February ’26 </strong></td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Einstein Bots</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_bots_aa_retirement.htm&amp;release=260&amp;type=5" title="Article Answers is scheduled for retirement on February 28, 2026. Bots that already use Article Answers can continue using it until that date. On that date, bots with Article Answers will no longer deliver content from your knowledge base. To prevent service disruptions, turn off Article Answers and remove the Article Answers dialog from your bots’ conversational flow. Also, consider transitioning enhanced bots to Generative Knowledge Answers.">Article Answers for Einstein Bots Is Being Retired</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 28, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Platform</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_voice_with_sip.htm&amp;release=260&amp;type=5" title="Take advantage of the internet’s cost-effective and flexible virtual connection. Route calls to an Agentforce Service agent using Session Initiation Protocol (SIP). This protocol transmits calls over the internet. Previously, you could route these calls with a Public Switched Telephone Network (PSTN) phone number only.">Route Agentforce Voice Calls Using SIP</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 26, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" rowspan="3" style="vertical-align:top;" headers="d114452e42 ">Supported Models</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_claude_3_7_sonnet_reroute.htm&amp;release=260&amp;type=5" title="Claude 3.7 Sonnet is deprecated on Amazon Bedrock (Anthropic). Claude 3.7 Sonnet model requests will be rerouted to Claude Sonnet 4.5 on February 26, 2026. We recommend that you test your prompts and apps with the new model in Prompt Builder and Einstein Studio as soon as possible, because expected responses can change.">Prepare for Claude 3.7 Sonnet Reroute Date</a></p>
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_claude_3_haiku_reroute.htm&amp;release=260&amp;type=5" title="Claude 3 Haiku is deprecated on Amazon Bedrock (Anthropic). Claude 3 Haiku model requests will be rerouted to Claude Haiku 4.5 on February 26, 2026. We recommend that you test your prompts and apps with the new model in Prompt Builder and Einstein Studio as soon as possible, because expected responses can change.">Prepare for Claude 3 Haiku Reroute Date</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 26, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_gemini_2_flash_reroute.htm&amp;release=260&amp;type=5" title="Gemini 2.0 Flash and Gemini 2.0 Flash Lite are deprecated on Vertex AI (Google). Gemini 2.0 Flash and Gemini 2.0 Flash Lite model requests will be rerouted to Gemini 2.5 Flash and Gemini 2.5 Flash Lite respectively on February 20, 2026. We recommend that you test your prompts and apps with the new models in Prompt Builder and Einstein Studio as soon as possible, because expected responses can change.">Prepare for Gemini 2.0 Flash and 2.0 Flash Lite Reroute Date</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 20, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_models_nvidia_nemotron3_nano.htm&amp;release=260&amp;type=5" title="We added support for NVIDIA Nemotron 3 Nano 30B as a beta model. To use a beta model, you must first turn on beta generative AI models in the Einstein Setup page. After you turn on beta generative AI models, you can use this model in any supported feature, such as in a prompt template.">Use NVIDIA Nemotron 3 Nano 30B on the Einstein Platform (Beta)</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 16, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d114452e42 ">Prompt Builder</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_prompt_builder_retire_performance_metrics.htm&amp;release=260&amp;type=5" title="Prompt Performance Metrics is scheduled for retirement in Spring '26.">Prompt Performance Metrics Is Scheduled for Retirement</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 23, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_prompt_builder_configurable_inputs.htm&amp;release=260&amp;type=5" title="Add new inputs to an existing prompt template in Prompt Builder. Add an object, free text, or data model objects directly from the Resources panel and include them in your template.">Add New Inputs to Existing Prompt Templates</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Platform: The New Agentforce Builder </td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_builder_ga.htm&amp;release=260&amp;type=5" title="Build powerful, predictable agents with the new Agentforce Builder in Agentforce Studio, now generally available. With Agent Script at its core, you can combine logical expressions and natural language prompts to create agents that follow sophisticated, multi-step workflows. With in-depth agent previews, trace, and debugging, you can release those agents to production with confidence. And with AI assistance built right into the text editor-inspired interface, you can get help at any stage.">The New Agentforce Builder Is Now Generally Available</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 20, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Billing</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_speech_foundations_usage_types.htm&amp;release=260&amp;type=5" title="Gain deeper visibility into your AI-driven interactions with two new usage types: Speech-to-Text and Text-to-Speech. The new usage types apply to usage from dedicated standard actions, invocable actions, flows, or other AI-powered features. These usage types are metered independently of any other usage types to make sure there's no overlap in billing.">New Usage Types for Agentforce Speech</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 16, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Prompt Builder</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_prompt_builder_resources_panel.htm&amp;release=260&amp;type=5" title="Prompt Builder introduces an enhanced Resources panel that simplifies how you manage actions and inputs. Add new actions and configure existing ones, such as flows, Apex, and retrievers, directly in Prompt Builder.">Manage Actions and Inputs in the Resources Panel</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 16, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" rowspan="3" style="vertical-align:top;" headers="d114452e42 ">Agentforce Platform</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_speech_to_text_action.htm&amp;release=260&amp;type=5" title="Use the Speech To Text action to convert audio files into text during agent interactions and automated workflows. Agents can accept an audio file ID and return a transcript for use in conversations or downstream automation. The action supports multiple languages and common audio formats such as MP3, WAV, FLAC, OGG, OGA, AMR, MPEG, MPGA. The Speech To Text action is available in the Agentforce Builder, Flow, REST, and Apex.">Convert Audio to Text with Speech To Text Action</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">February, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_domain_restriction.htm&amp;release=260&amp;type=5" title="The Search The Web agent action now supports specifying allowed domains to filter web search results. You can enter up to 10 allowed domains to limit search results to approved websites. Allowed domains are configured per action and don’t affect Trusted URLs defined in Salesforce Setup. If no domains are specified, web searches follow the default provider behavior and are not restricted by domain. For existing agents, admins must re-add the Search The Web agent action in the Agentforce Builder to access the allowed domains setting.">Improve Web Search Results By Using Allowed Domains</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">February, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agent_task_resolution_ga.htm&amp;release=260&amp;type=5" title="The Task Resolution metric, which scores agent outcomes for agents created with the new Agentforce Builder, is generally available. Tune and improve your agent’s effectiveness based on knowing how well it understands and resolves a user’s task. Deliver more meaningful outcomes that satisfy the user’s intent as expressed in a given conversation.">Measure Agent Outcomes With Task Resolution</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">February, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Platform</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_analytics_metrics.htm&amp;release=260&amp;type=5" title="Measure the quality, accuracy, and relevance of your agent's responses with three new Retrieval-Augmented Generation (RAG) evaluation metrics. The new Answer Faithfulness, Answer Relevance, and Context Relevance metrics added to the Analytics Foundation Data Model give you a trust score of your AI agent's interactions. Metadata labels for Agent topics and Agent types were also added to the semantic model builder.">Evaluate AI Performance with New RAG Metrics and Enriched Analytics</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 9, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Development</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_clt_mcp_tool.htm&amp;release=260&amp;type=5" title="The Lightning Types Model Context Protocol (MCP) tool in the Salesforce DX MCP Server&nbsp;provides a dynamic way to create and enhance your custom Lightning types. Salesforce DX MCP Server uses large language models (LLMs) to generate the necessary LightningTypeBundle metadata files, including schema.json, editor.json, and renderer.json. You use these custom Lightning types to generate the custom Lightning Web Component (LWC) responses that you’re looking for. This feature supports Agentforce Employee agents in Lightning Experience and Agentforce Service agents via Enhanced Chat v2. You can also define structured outputs in Prompt Builder with these Lightning types.">Accelerate Custom Lightning Type Creation for Agentforce with the Lightning Types MCP Tool (Developer Preview)</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 9, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Voice Billing</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_billing_voice_minutes.htm&amp;release=260&amp;type=5" title="You can now track your Agentforce Voice usage in a predictable way with the Agentforce Voice Minutes usage type. Agentforce Voice Minutes usage type measures the duration of the call rather than the number of voice actions. This usage type only applies to a limited subset of eligible customers who have purchased a subscription to Agentforce Voice Minutes. Contact your Account Executive for more details on Agentforce Voice Minutes.">Introducing Agentforce Voice Minutes Usage Type for Agentforce Voice</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 9, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Platform</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_ecv2_improvements.htm&amp;release=260&amp;type=5" title="Build customer trust and empower service reps with popular Enhanced Web Chat features that are now available for Enhanced Chat v2 deployments. Prevent abandoned sessions by setting business hours and showing your customers their estimated wait time and queue position. Protect your deployments from automated threats with reCAPTCHA verification. Also, elevate the customer experience with a custom chat window header and downloadable conversation transcripts.">Streamline Enhanced Chat v2 Conversations with the Latest Improvements</a></p>
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_consent_optout.htm&amp;release=260&amp;type=5" title="You can now use a self-service toggle in the Setup UI to opt out of allowing Salesforce to access Customer Data in your org. Previously, opting out required customers to submit a support case.">Opt Out of Allowing Salesforce Access to Customer Data</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 2, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Prompt Builder</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_prompt_builder_prompt_template_batch_improvements.htm&amp;release=260&amp;type=5" title="Some model providers now support batch processing natively, increasing the maximum number of requests per job. When using models that support native batch processing in Flow, there is a limit of 50,000 items per day.">Improved Prompt Template Batch Processing with Supported Models in Flow</a></p>
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_anthropic_native_batch.htm&amp;release=260&amp;type=5" title="You can now batch more requests to Anthropic Claude Haiku 4.5 and Anthropic Claude Sonnet 4.5 via Apex and Flow. When using models that support native provider batch processing, there is a limit of 10,000 items for each job in Apex.">Use Anthropic Models to Process More Data with Native Provider Batch Processing</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of February 2, 2026</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="3" style="text-align:center;vertical-align:top;" headers="d114452e42 d114452e45 d114452e48 "><strong>January ’26 </strong></td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agent Optimization</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_optimization_voice.htm&amp;release=260&amp;type=5" title="Get deeper insights into your customer interactions with integrated voice playback and enhanced dashboard filtering. You can now drill down into voice recordings, toggle between processed and unprocessed session data, and export transcripts for offline analysis.">Agent Optimization: Voice Session Playback and Dashboard Enhancements</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">January, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" rowspan="4" style="vertical-align:top;" headers="d114452e42 ">Agentforce Platform: The New Agentforce Builder
            (Beta)</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_builder_connections.htm&amp;release=260&amp;type=5" title="You can now add the Enhanced Chat v2 connection to an Agentforce Service agent in the new Agentforce Builder. This connection gives the agent context and structure that helps it deliver conversational messages on Enhanced Chat v2 deployments. You can also create and view your agent’s Enhanced Chat channels and Enhanced Chat v2 deployments on the connection's routing page. Previously, Messaging was the only connection available in the new Agentforce Builder and you couldn’t remove it from agents.">Connect Agents to Enhanced Chat v2 in Agentforce Builder (Beta)</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" rowspan="4" style="vertical-align:top;" headers="d114452e48 ">Week of January 5, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_builder_canvas.htm&amp;release=260&amp;type=5" title="In the new Agentforce Builder, Canvas view now includes powerful features that were previously only available in Script view. We also introduced new features and improvements that streamline the agent development process.">Build Complex Agents Faster with the Latest Enhancements to Canvas View (Beta)</a></p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_builder_templates.htm&amp;release=260&amp;type=5" title="The new Agentforce Builder now supports Agentforce Employee agents, so you can build agents that support your customers and your employees. Previously, you could only create Agentforce Service agents, and you could only create them from scratch. Now when you create an agent, you can choose the default Agentforce Employee Agent template and get a head start with prebuilt topics and actions. Plus, any agents you build in the new Agentforce Builder appear in the agent list views in the Agentforce Studio app and Agentforce Agents Setup pages. No matter where you open them, they open in the new Agentforce Builder.">Create Employee Agents in the New Agentforce Builder (Beta)</a></p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_builder_validation.htm&amp;release=260&amp;type=5" title="In the new Agentforce Builder, we’ve added validation checks to agent actions, so you can be confident that your agent has all of the tools it needs to do its jobs. Plus, we’ve made it easier to get the error messages you need to make quick fixes.">Build High-Quality Agents with Validation Enhancements in the New Agentforce Builder (Beta)</a></p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" rowspan="3" style="vertical-align:top;" headers="d114452e42 "> Agentforce Platform </td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_ca_to_eca.htm&amp;release=260&amp;type=5" title="With the Spring '26 release, you can no longer create connected apps. For the best customer experience, migrate your connected apps to external client apps. External client apps provide enhanced security, streamlined packaging, and a more robust framework for your apps. Existing connected apps and connected apps for Slack in the legacy Agentforce Builder aren’t impacted.">Migrate Your Agents’ Connected Apps to the External Client App Framework</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">January, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agentforce_settings_moved.htm&amp;release=260&amp;type=5" title="The Enable the Agentforce (Default) Agent and Select the Model for Agentforce settings have moved to the Einstein Audit, Analytics, and Monitoring Setup page. These settings were previously on the Agentforce Agents page in Setup. The Migrate to an Agentforce Employee Agent section has been replaced with a Migrate to an Employee Agent action in the action dropdown for the Agentforce (Default) agent.">Agentforce Agents Settings Have Moved</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of January 8, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_testing_center_language.htm&amp;release=260&amp;type=5" title="When generating tests, Testing Center now drafts test cases in the Agentforce agent’s default language. Previously, it supported English only.">Generate Test Cases in Your Agent’s Default Language</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">January, 2026</td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Prompt Builder</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 "><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_prompt_builder_lightning_type.htm&amp;release=260&amp;type=5" title="Define structured, predictable prompt responses by using custom Lightning types to control output fields and data types.">Structure Prompt Template Output with Custom Lightning Types</a></td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">Week of January 9, 2026</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="3" style="text-align:center;vertical-align:top;" headers="d114452e42 d114452e45 d114452e48 "><strong>December ’25 </strong></td>

        </tr>
        <tr class="">
          <td data-label="Platform Area" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e42 ">Agentforce Platform: The New Agentforce Builder (Beta)</td>

          <td data-label="Release Note" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e45 ">
            <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_data_library_new_builder.htm&amp;release=260&amp;type=5" title="Build agents grounded in your unique business data with the predictability that your business demands. Now, you can use the Answer Questions with Knowledge action via an Agentforce Data Library in the new Agentforce Builder. Agents built in the new Agentforce Builder can access the knowledge you’ve added to their assigned data library, ensuring they provide the most accurate and up-to-date responses.">Connect Agents to Your Knowledge Sources in the New Agentforce Builder</a></p>
          </td>

          <td data-label="Available" class="slds-cell-wrap" style="vertical-align:top;" headers="d114452e48 ">December, 2025</td>

        </tr>
      </tbody>
    </table>