Take a Site Offline

Unpublish and delete a Site.com site.

Required Editions

Available in: Salesforce Classic

Available for purchase in: Enterprise, Performance, and Unlimited Editions

Available (with limitations) in: Developer Edition

User Permissions Needed
To manage domains and publish Site.com sites:

Site.com Publisher User field enabled on the user detail page

AND

Site administrator role assigned at the site level

  1. On the Overview tab, click Site Configuration | Domains.
  2. Delete all listed domains.

    When you remove the last domain, the site goes offline immediately. Site visitors see a “Server not found” message or similar in their browser when they attempt to view the site.

  3. In the window that appears:
    • Click OK to unpublish the site. Unpublishing the site releases the Site.com Published Site license associated with it, so you can use it to publish another site.
    • Click Cancel if you don't want to release the Site.com Published Site license—for example, if you plan to make the site publicly available again at a later date.

      If you change your mind after clicking Cancel, you can release the license by clicking Unpublish on the Overview tab. After a site is unpublished, the Unpublish button is replaced with the Publish button.

  4. If you don't plan to reuse the domain with Site.com, remove any CNAME records that point to your_domain_name.orgID.live.siteforce.com in the account management settings of your DNS provider.

After you unpublish a site, you can delete it from the list of sites on the Site.com tab.